If you need help for a mental health crisis or emergency, you should get immediate expert advice and assessment. It’s important to know that support services are available for you to access, whatever you’re going through.

Get advice from 111 option 2 or ask for an urgent GP appointment if:

  • you need urgent help for your mental health

Get help from 111 online or call 111 and select the mental health option. Check your mental health symptoms – NHS 111


Looking for information about local mental health services that can support you or your child?

Download the Young People’s Mental Health poster Young people final copy.pdf

Find details below of local services that can support you or someone you are concerned about:


NHS Lancashire & South Cumbria Trust Logo

The Initial Response Services (IRS) is available 24 hours a day, 7 days a week by calling 0800 013 0707. It is staffed by trained mental health professionals who are able to provide assessment and referrals to appropriate services – If you feel you are unsafe, distressed or worried about your mental health you can call them for help and support.


Children and Young People’s Mental Health Services East (CYPMH East) is a mental health service that supports children and young people up to the age of 18 who are experiencing a range of mental health difficulties.

They also offer a Mental Health Support Team for schools and support young people with mild to moderate mental health difficulties such as anxiety and low mood. 

In other parts of the country this service is known as CAMHS (Child and Adolescent Mental Health Services).


Kooth: Kooth is a transformational digital mental health support service. It gives children and young people easy access to an online community of peers and a team of experienced counsellors. Safe, free and anonymous. It is available 24/7.


Lancashire Mind: Offers young people aged 5-18 help to look after their mental health through one – to one, group sessions, online support, school and community activities and early help services to boost wellbeing and stop problems from getting worse.


Brook: Confidential support for young people aged 11–24 to improve their mental health and wellbeing through personalised one-to-one sessions, wellbeing hubs, group workshops, and counselling both in-person and online. Young people can self refer via their website.


Barnardo’s: Offers children and young people across the UK support by offering counselling, creative therapies, and support in schools and communities.


ADHD North West: Offers support for children and young people with ADHD by offering advice, one-to-one help, workshops, and family support to make life easier and happier.


Youth Zone: Youth Zone deliver a variety of health and wellbeing packages such as, physical activities, colour therapy, meditation and specialist mental health support services such as counselling and 1:1 mentoring. Parents and young people can self refer via their website


Hub of Hope: Hub of Hope is a national mental health directory set up by Chasing the Stigma. Click on the link to the website to find services that are local to you.


Child line: Childline offers free, confidential mental health support for children and young people under 19. Trained counsellors are available 24/7 to listen and help with worries about feelings, stress, anxiety, or anything else that’s affecting wellbeing, by phone or online.


Papyrus: PAPYRUS is a UK charity dedicated to preventing suicide in young people under 35. Its confidential HOPELINE247 provides specialist advice, support and practical help 24/7 for young people experiencing suicidal thoughts, and for those concerned about them.


Young Minds: Young Minds is a leading UK charity supporting the mental health of children and young people. It offers trusted information, advice and support for young people and parents, and works to improve mental health services and awareness nationwide.


Child Action North West: They provide emotional health and wellbeing support for children, young people and families. The service offers early help, guidance and practical support to build resilience, improve wellbeing and help young people feel supported through life’s challenges.

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